Wessex Customer Service is Great
Posted: Fri Mar 28, 2025 5:47 am
Hi,
I think this is allowed, if not sorry :X
I just wanted to give credit where it is due, and recognize Wessex as having really great customer service.
I bought my gnagey several years ago, and on a few occasions I needed/wanted some smaller items to service it. Springs, valve guides, and most recently (this week) some waterkey springs/corks.
Every time it's been a answer within a day, with a link to pay, promptly shipped, and to me amazingly quick. (UK to SE)
In a time when many vendors seem to be getting worse with customer service, I felt obliged to give them some positive feedback in the best place I know.
Anyway, not at all paid asked or they probably don't even know who I am, just wanted to recognize/thank them. It's really appreciated as the customer/owner of their horns.
Best,
Jacob
I think this is allowed, if not sorry :X
I just wanted to give credit where it is due, and recognize Wessex as having really great customer service.
I bought my gnagey several years ago, and on a few occasions I needed/wanted some smaller items to service it. Springs, valve guides, and most recently (this week) some waterkey springs/corks.
Every time it's been a answer within a day, with a link to pay, promptly shipped, and to me amazingly quick. (UK to SE)
In a time when many vendors seem to be getting worse with customer service, I felt obliged to give them some positive feedback in the best place I know.
Anyway, not at all paid asked or they probably don't even know who I am, just wanted to recognize/thank them. It's really appreciated as the customer/owner of their horns.
Best,
Jacob